This presentation will update the development of the Information Broker Service at Northern Kentucky University that was started in 2005. Two years ago at the OVGTSL conference in Bloomington, Indiana, the beginning of this service was presented under the title "The Crossroads of Collections and Content" by Sheri Myers and Lois Schultz. In 2005 Northern Kentucky University cancelled thirteen high cost/low use journals to start the Information Broker Service. Under this service any article requested through ILLiad that can't be received through interlibrary loan will be purchased for faculty, staff, and students. Quickly the service broadened to include physical items such as books and DVD. These physical items are added to the collection and have a higher circulation rate than other items added to the collection.
Ohio Valley Group of Technical Services Librarians
Digital Services Department; Wright State University Libraries
(2008). Soaring High Two Years Past the Crossroads. .