IT Applications in Supply Chain Organizations: A Link Between Competitive Priorites and Organizational Benefits

Document Type

Article

Publication Date

Spring 2002

Identifier/URL

41052804 (Pure)

Abstract

The article examines the use of information technology (IT) to support the competitive strategy in the firm. Central to collaboration is the exchange of large amounts of information along the supply chain, including planning and operational data, real time information, and communication. Information is seen as the "glue" that holds together the business structures that allow supply chains to be agile in responding to competitive challenges. The backbone of the supply chain business structure is IT, which is used to acquire, process, and transmit information among supply chain partners for more effective decision-making. IT can be viewed as serving as an essential enabler of SCM activities. Exponential growth of technological capability has provided numerous choices in IT applications geared toward improving functional integration, coordination, and decision-making. Selecting appropriate IT applications is a daunting task for managers given the wide array of rapidly changing and costly technologies, with often only anecdotal evidence of achievable performance measures.

Comments

Publisher Copyright: 2002 Council of Supply Chain Management Professionals

DOI

10.1002/j.2158-1592.2002.tb00016.x

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