Generally spoken, teamwork may be at considerable risk when new automated technologies are introduced at the Working Positions of operators. Automation may replace team functions, team structure and changes the composition of the team. Team roles are unavoidably redefined and communication patterns are altered. For Air Traffic Control, EUROCONTROL developed measures for the impact of new computerised systems (automation) on teamwork. This was done within the framework of EUROCONTROL's SHAPE project. In this paper we describe the development and experimental test of one of these measures (the “teamwork questionnaire”) in a Tower Control environment. We propose a method for the validation of this questionnaire and focus on questionnaire-items that could be validated with Eye Point-of-Gaze data of the team members
Roessingh, J. J.,
& Fukuda, R.
(2005). The Impact of Automation on Teamwork in Air Traffic Control. 2005 International Symposium on Aviation Psychology, 651-658.