Existing literature show that there are various psychological factors that are important in the effective functioning of industrial/organizational set-up. Among the most important ones are the personality traits and cognitive abilities. But it is not possible to include all the important psychological variables in recruitment since that will be extremely time consuming and tiring on the part of the respondents. So, the challenge is to decide which personality traits and cognitive abilities are the best predictors of job performance. In this article I recommend a battery of psychological measures that include ability measure of ability model of emotional intelligence for recruitment in the airline industry to select the right candidates for increasing effective functioning of the personnel and the airline industry as a whole.
Thingujam, N. S.
(2007). Emotional Intelligence: Does It Fit into Recruitment Process in the Airlines Industry?. 2007 International Symposium on Aviation Psychology, 697-700.