Command and Control (C2) operators too often need to find and mentally fuse data distributed across multiple sources to accomplish their work. We have been developing and applying work-centered design methodologies to develop advanced visualization and support tools intended to more effectively support C2 cognitive and collaborative work. This paper describes a work-centered visualization aid, called ReCaD, that we developed to support dynamic resource re-allocation during execution in a C2 airlift service. The project illustrates how workcentered design progresses from knowledge acquisition through analysis and design to development and evaluation, with particular attention focused on the cognitive requirements of and demands upon the focal decision maker.
& Wampler, J.
(2007). Designing Decision Support for Mission Resource Retasking. 2007 International Symposium on Aviation Psychology, 605-610.