Human Factors training is a major concern for airlines and Maintenance Repair Organizations. This study taps into the reservoir of knowledge and experience of retired Aircraft Maintenance Technicians (AMTs) with respect to aviation maintenance human factors. A survey was given to retired AMTs with 20-30 years of maintenance experience to rank the relative importance of each of the FAA’s Dirty Dozen of human factors in maintenance accidents. Follow-up focus groups were conducted to further explore recommendations on how to prevent human factor accidents related to maintenance. This paper discusses the findings from the original survey and preliminary findings from the first focus groups.
Robinson, K. W.
(2011). Improving Human Factors Training: Perceptions of Retired Aircraft Maintenance Technicians. 16th International Symposium on Aviation Psychology, 327-332.