One training development challenge in the air carrier industry today is the lack of sharing of best practices between pilots who hold the same seat position. Part of the difficulty is identifying traits, techniques, and practices of the best captains. To identify top-performing captains, this survey asked first officers to identify the best captains that they had flown with and to identify the characteristics that earned them that distinction. What emerged was a consistent description of the ideal captain – one who is technically competent, psychologically confident, and who promotes good CRM values. The best captains were then resurveyed to collect and share their best practices on a variety of traits, skills, and values.
(2011). Best Captains – a Survey of Characteristics and Skills of Airline Captain Excellence. 16th International Symposium on Aviation Psychology, 136-141.