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The Federal Aviation Administration (FAA) is executing a transformation of the National Airspace System (NAS) through the implementation of the Next Generation Air Transportation System (NextGen). This paper presents two research efforts related to understanding and analyzing the effects of planned NextGen changes across NAS actors. American Institutes for Research is completing a Strategic Job Analysis and Strategic Training Needs Analysis of two NAS actors. The results are intended to provide recommendations to selection and training requirements necessary to support NextGen implementation. Fort Hill Group is building Human-System Interaction Models (HSIMs) that identify the human-system interactions affected by planned changes for individual and aggregated NextGen changes. The results are primarily being used to identify and mitigate safety risks as concepts are developed and implemented. These projects will provide the FAA with a comprehensive view of the impact of NextGen on NAS actors.