Document Type
Article
Publication Date
2017
City
Dayton
Abstract
Non-normalevents,inparticularsystemfailureswithseriousoperationalimpact arerareinflightoperations.Theseeventsarenotalwayseasytohandle by flight crews.Theaimoftheperformedstudyisto determine whereinthisprocess potential issuesmaylie.Tenincidentreportsarestudied using a newly developed operationalissueanalysisframework.Theframeworkisusedtodetermine whetherandhowthecurrentinterfacescommunicatetheinitialfunctionalimpact andfunctionalimpactdelayedintime.Additionally, resultsfrompilotinterviews arepresentedwhichidentifiedthreephasesofnon-normaleventhandling:fault detection,faultmanagementandstrategic planning. Analysisofthetencases showsthatcurrentalertsystemsaremainly supporting thefirsttwophaseswhile thestrategic planning phase, requiring higherlevelfunctionalinformation integratedintotheoperationalcontextaswellasfailureimpactlaterintime,is relyingalmostentirelyonpilot knowledge andreasoning.
Repository Citation
Reitsma, J. P.,
Fucke, L.,
Borst, C.,
& van Paassen, M.
(2017). Taking a Closer Look at Flight Crew Handling of Complex Failures – Ten Case Studies. 19th International Symposium on Aviation Psychology, 560-565.
https://corescholar.libraries.wright.edu/isap_2017/23
