The COVID-19 pandemic has presented the aviation security industry with short-and long-term challenges relating to workforce assessment that require thoughtful responses. In the short-term, the pandemic has made it difficult to administer typical assessment methods. In the long-term, as the pandemic’s impact lessens and travel regains pre-pandemic levels, organizations will need to decide how best to allocate current employees and onboard new employees. While the pandemic has created both selection and assessment challenges, it now opens the door for innovations to support organizations to be better prepared to support the traveling public. The current paper discusses a tool, XRAY Screener, that may offer a way to achieve such goals. XRAY Screener has been shown to effectively and efficiently identify individuals who are best-suited to conduct X-ray screenings. The tool offers a flexible way to assess screeners, making it a viable means to assess performance during and after the pandemic.
Mitroff, S. R.,
& Sharpe, B.
(2021). Informing Aviation Security Workforce Assessment and Selection Amidst the COVID-19 Pandemic. 68th International Symposium on Aviation Psychology, 385-390.