As the next generation of flight deck information systems are being utilized on the flight deck, pilots now have greater amounts of information at their fingertips. Although redundant sources of information allow pilots to crosscheck, they also introduce the potential for information conflicts. There is a need to ensure pilots are trained to effectively evaluate, integrate and make decisions based on information from redundant, and potentially conflicting information. Based on findings from a literature, we present several best practice guidelines for preparing pilots to effectively respond to conflicting information. Based on data collected during a questionnaire study administered to a large sample of pilots, and a simulation-based study with B737 pilots, we transformed these guidelines into training recommendations for the pilot training community and provide use case examples of how these recommendations could be implemented.
& Wilt, D.
(2021). Recommended Training Practices to Prepare Pilots to Cope With Information Conflicts. 30th International Symposium on Aviation Psychology, 397-402.