Defining the Arts of Quality: A Quality Model at Longwood College
Presents information on a study which evaluated the Quality Model developed by the Longwood College School of Business and Economics aimed at ensuring students a market-driven educational learning experience. Key components of the model; Example of the application of the quality model; Lessons learned from the model implementation.
Wood, C. N.,
Farmer, B. M.,
& Smith, E. D.
(2000). Defining the Arts of Quality: A Quality Model at Longwood College. SAM Advanced Management Journal, 65 (2), 44-47.