Mediating Role of Social Commerce Trust in Behavioral Intention and Use
Document Type
Article
Publication Date
2023
Abstract
While the importance of s-commerce is implicitly recognized, inconsistencies in extant empirical research pose significant challenges. Based on perspectives from trust, social presence, and socio-technical theories, this study develops an integrated model of the factors that influence intention and use behavior, with particular attention to the role of trust in s-commerce. The model is tested using meta-analytic structural equation modeling techniques on 201 observations from 83 s-commerce studies. Implications for research and practice are discussed.
Repository Citation
Jeyaraj, A.,
Ismagilova, E.,
Jadil, Y.,
Sarker, P.,
Rana, N. P.,
Hughes, L.,
& Dwivedi, Y. K.
(2023). Mediating Role of Social Commerce Trust in Behavioral Intention and Use. Information Systems Management, 40 (4), 354-370.
https://corescholar.libraries.wright.edu/infosys_scm/70
DOI
doi.org/10.1080/10580530.2022.2140370
