The concept of Flight Operational Quality Assurance (FOQA) programs have been widely utilized throughout the aviation industry. The premise behind the concept is to establish thresholds for flight situations based upon company operations specifications, regulatory guidance, aircraft limitations, and standard operating procedures and then monitor performance on the aggregate to determine if operations fall within acceptable boundaries. A singular exceedance may not trigger corrective actions, but if overall exceedances for the company exceed a predetermined acceptable threshold then mitigation strategies are employed to bring performance back within acceptable limits. Does this tell the whole story? Would allowing feedback for performance against idealistic targets be a better method for safety improvements? This paper will discuss the dynamics of investigative analysis of a project for stability of an approach and discuss the pros and cons of using systems that traditionally measure aggregate performance versus a system that determines degrees of performance.
DIllman, B. G.,
& Pomeroy, M.
(2015). Flight Operational Quality Assurance (FOQA) – Do Exceedances Tell the Story?. 18th International Symposium on Aviation Psychology, 354-359.