Company “X” provides products and services for healthcare providers. Their divisions include medical, dental, and animal health. They are currently parallel processing the commissions, rebates, and administrative fees on a monthly basis with the outsourced healthcare technology organization Vendor “Y”. After thoroughly examining the processes in each division, the final recommendation of the team is to ultimately terminate all aspects of the Vendor “Y” contract. Company “X” has the ability to bring the processes in-house by utilizing the Oracle ERP system.
Andrews, Michael W.; Schlein, Robert E.; and Taylor, Anthony A., "Commission and Rebate Admin Process Evaluation" (2014). Master of Information Systems Capstone Executive Summary. Paper 14.