Document Type
Article
Publication Date
5-31-2023
Abstract
Workload has long been associated with human performance in aviation. High workload is typically viewed as a system design problem. The aim of this work was to find observable behaviors that guard cognitive resource margins; thus, improve handling of perturbations that arise. Twelve commercial airline flight crews participated in an experiment at NASA Langley Research Center. We explored self-reported workload data (NASA Task Load Index) after completing flight simulation scenarios to see how different individuals, using the same technologies, cope with challenging situations. A trained observer (from the same airline as the study participants) assessed performance. We differentiated a lower workload crew from a higher workload crew and analyzed their workload and performance. Results indicate that the workload may be a component of pilots’ resilient performance. Initial strategies that reduced workload were classified and these types of behaviors, if implemented correctly, might assist pilots in maintaining functional workload resource margins.
Repository Citation
Stewart, M.,
Ballard, K. M.,
Stephens, C. L.,
Prinzel, L. J.,
Holbrook, J. B.,
Fettrow, T. D.,
& Kiggins, D. J.
(2023). Examining the Relationship Between Workload and Resilient Performance in Airline Flight Crews. 22nd International Symposium on Aviation Psychology, 23.
https://corescholar.libraries.wright.edu/isap_2023/19
