ED Patient Satisfaction: Factors Associated with Satisfaction with Care
Document Type
Article
Publication Date
11-2015
Abstract
Patient satisfaction is associated with improved patient compliance with therapy, reduced malpractice risk, and improved job satisfaction among the emergency department (ED) staff [1]. Previous studies have shown numerous factors to be associated with improved patient satisfaction, including effective pain management, effective communication, timeliness of care, empathy, and technical competence [2], [3],[4] and [5]. This study was undertaken to measure patient satisfaction among ED patients and to assess the relationship between patient and physician demographic factors and patient satisfaction.
Repository Citation
Marco, C. A.,
Davis, A.,
Chang, S. L.,
Mann, D.,
& Olson, J. E.
(2015). ED Patient Satisfaction: Factors Associated with Satisfaction with Care. The American Journal of Emergency Medicine, 33 (11), 1708-1709.
https://corescholar.libraries.wright.edu/cosm_ncbp/1
DOI
10.1016/j.ajem.2015.08.023
