Publication Date


Document Type


Committee Members

Laura Luehrmann (Committee Chair), Donna Schlagheck (Committee Member), Vaughn Shannon (Committee Member)

Degree Name

Master of Arts (MA)


In the new digital world connected by ICT the methods and availability of communication have not only transformed the way people interact, learn, and do business, it also has political implications. ICT, specifically Web2.0 social media, increase the reach of campaigns and assist in organizing and executing reform movements. The state of Bosnia-Herzegovina presents a unique test case as it is a post-conflict state moving toward democratic consolidation that emerged in 1995, when the World Wide Web was making inroads into daily life. The state is divided, politically and socially, into ethnic cleavages. ICT in BiH has not been a vector for major political reform like what was seen in the Arab Spring. It does however contribute to the long term mending of cleavages and building of civil society through its use by nongovernmental organizations. It also allows, through principles of the contact theory, for citizens to build inter-ethnic relationships.

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Department or Program

Department of Political Science

Year Degree Awarded


Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.