Publication Date

2020

Document Type

Dissertation

Committee Members

Nathan Bowling, Ph.D. (Advisor); Debra Steele-Johnson, Ph.D. (Committee Member); Joseph Houpt, Ph.D. (Committee Member); David LaHuis, Ph.D. (Committee Member)

Degree Name

Doctor of Philosophy (PhD)

Abstract

Workers who are satisfied with their jobs are better performers, but prior research has found a plethora of moderating variables between job satisfaction and job performance (Ostroff, 1992, Schleicher, Watt, & Greguras, 2004; Spector, 1997). Prior research has suggested that job attitude strength can strengthen the relationship between job satisfaction and job performance and that the relationships between personality variables and extra-role job performance are stronger in weak rather than strong workplace situations (Meyer et al., 2014; Shleicher et al., 2015). In the current study, I investigated the interaction between job satisfaction, job attitude strength, and situational strength on job performance. Using attitude strength and situational strength theories, I argued that the relationship between job satisfaction and job performance is stronger when attitudes are strong and situations are weak. Using a sample of workers from Amazon’s Mechanical Turk (MTurk, N = 539), I found that job attitude strengthens the relationship between job satisfaction and job performance. However, strong evidence was found to suggest that strong situations strengthened rather than weakened the relationship between job satisfaction and job performance. I found little evidence of a three-way interaction between job satisfaction, job attitude strength, and situational strength on job performance in the direction expected. My findings have important implications for the attitude strength and situational strength literatures.

Page Count

174

Year Degree Awarded

2020

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.


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