Document Type

Article

Publication Date

2005

City

Dayton

Abstract

Research has demonstrated that workers in aviation maintenance operations often perceive that safety and operational goals are in conflict. Investigators at Purdue University have worked with numerous aviation companies over the past eleven years to improve safety and control maintenance human errors. During that time, it has become apparent that safety goals, strategies and programs are differentially supported depending on the operational and economic pressures experienced by an organization. Purdue researchers have often traced operational and performance stressors back to poorly structured processes and other factors that result in artificially induced perceptions for the need to sacrifice safety for performance. Several strategies used or developed by Purdue researchers have demonstrated that safety and productivity gains can be simultaneously achieved through the use of process mapping and identifying areas in need of improvement.


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