The recent occurrences of fatal aviation crashes in Nigeria have significantly affected Nigerians’ trust in the overall performance efficiency of Nigeria’s aviation. In the context of Africa’s aviation, Nigeria in particular, it appeared that very little is being done on trust. This study assessed Nigerians trust level in Nigeria’s aviation industry with respect to “Familiarity-Based Trust Model,” (Zhang, Ghorbani & Cohen, 2007). The study used a 7-point Likert-type survey questionnaires as the primary data collection tools. Ten predictor variables (income, age, gender, political view, aircraft ownership, purpose of flying, class ticket, relationship status, distance flown, and flight frequency) were regressed on four dependent variables (pilots, airline, government, and aircraft). The result indicated that relationship status, annual flight rate, age, average annual income, and class ticket were significant predictors of Nigerians’ perceived trust in the industry. The result was an eye opener for further scholarly research on trust in nation’s aviation.
Miya, I. G.,
& Rice, S. C.
(2015). Nigeria’s Aviation at a Glance: The Assessment of Nigerians’ Perceived Trust Level in Nigeria’s Aviation Industry. 18th International Symposium on Aviation Psychology, 272-277.