Document Type
Article
Publication Date
5-31-2023
Abstract
Government developed systems, in particular Department of Defense (DoD) systems experience usability shortcomings that are not seen as often with systems developed for public or commercial use. The factors discussed include different funding models, limited competition, usability requirements and specifications, usability metrics, utilization of specialized users, lack of usability specialists, and non-revenue generation. By understanding and addressing these shortcomings, the usability in DoD developed systems can be improved to save the tax-payer money, minimize project and system risks, and improve user acceptance and satisfaction.
Repository Citation
Burpee, J.
(2023). Usability Shortcomings in Department of Defense Funded Systems. 22nd International Symposium on Aviation Psychology, 83.
https://corescholar.libraries.wright.edu/isap_2023/58
