Document Type

Article

Publication Date

2025

Abstract

The capacity to learn from both expected and unexpected events has beenidentified as a critical component of resilient performance. One’s ownexperiences, however, are not the only opportunities to learn from these types ofevents. In the aviation domain, operator-submitted safety event reports can alsoprovide a rich source of opportunity for learning from what others haveexperienced. In addition to maintaining the world’s largest collection ofvoluntarily submitted aviation safety incident reports, NASA’s Aviation SafetyReporting System (ASRS) also publishes a monthly online safety newsletter,CALLBACK, which periodically features a segment called “What Would YouHave Done?” These segments offer readers a chance to “interact” withinformation from previously submitted reports. Readers are presented with “thefirst half of the story”, describing a situation leading up to a critical decision, andthen asked to exercise their own judgment and decision-making skills by thinkingthrough “what would you have done?”. Later in the newsletter, “the rest of thestory” is presented, so readers can see what actions were taken by the incidentreporters. The intent of this feature is to “stimulate thought, training, anddiscussion” related to the reported incidents. There is a rich research literature onthe learning benefits of elaborating and organizing information. The current studyseeks to expand on the question “what would you have done?” to explore furtherways to consolidate learning from others’ experiences, using reports submitted toASRS by Uncrewed Aircraft Systems (UAS) operators.

Comments

Presented at the 23rd International Symposium on Aviation Psychology, May 27-30, 2025, Hosted by Oregon State University

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