Document Type

Article

Publication Date

2025

Abstract

This article examines and highlights the welfare of cabin crew in commercial airlines,emphasizing well-being and occupational stress among female cabin crews. It is keen todemonstrate and educate how the profession is often glamourized but continuously facessignificant setbacks like inadequate empathy for staff, established cultural expectations, extremefatigue, and minimal resting periods, which result in chronic fatigue and stress. Equally vital isits focus on how most female cabin crew find it challenging to achieve and maintain work-lifebalance without risking burnout and compromising their emotional, psychological, and mentalhealth. As such, incorporating changes like good communication and managerial support by thecabin crew section leadership is necessary. Overall, this study offers an in-depth understandingof the prevalence and intensity of work stress, specifically among cabin crews, thereby addingvalue to academic research and industry practice. research.

Comments

Presented at the 23rd International Symposium on Aviation Psychology, May 27-30, 2025, Hosted by Oregon State University

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