Meeting Management And Group Character Development

Document Type


Publication Date

Summer 1999


After theoretically grounding their approach in learning process theory and group dynamics theory, the authors apply the quality process improvement model, the Plan-Do-Study-Act (PDSA) Cycle, and group character development practices to leverage the effectiveness of each of the four stages of meeting management: meeting preparation, conducting meetings, evaluating meetings and in-between meeting activity. Then, the authors link the quality improvement literature with the organizational ethics literature by disclosing how effective meeting management shapes group character development through the necessary exercise of intellectual, moral, emotional, social and political virtues at the four appropriate meeting stages addressed by the PDSA Cycle. Finally, the authors identify future empirical research opportunities and recommend the simultaneous application of the PDSA Cycle and the regular exercise of designated group character development virtues necessary to improve meeting management.

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