Managing Project Quality
The writers discuss how a quality practitioner can manage project quality effectively. The combined leverage of quality and project management is often underutilized due to inadequate experience in both fields, time pressures, or budgetary cutbacks. In particular, project initiation and closure are often neglected stages that can undermine effectiveness. The initiation stage includes identification, alignment, selection, and chartered commitment. The closure stage includes customer capability enhancement and contributor assessment, appreciation, and renewal.
Kloppenborg, T. J.,
& Petrick, J. A.
(2004). Managing Project Quality. Quality Progress, 37 (9), 63-68.