Repository Citation
Drerup, Brenden; Espenschied, Jennifer; Wiedemer, Joseph; and Hamilton, Lisa, "Reduced No-Show Rates and Sustained Patient Satisfactionof Telehealth During the COVID-19 Pandemic" (2021). Medical Student Research Symposium Abstracts and Posters. 3.
https://corescholar.libraries.wright.edu/msrs/2021/poster_presentations_3/3
Start Date
29-4-2021 7:25 PM
End Date
29-4-2021 7:35 PM
Document Type
Poster
Description
TheCOVID-19 pandemic thrusted the relatively novel approach of telemedicine to thecenter stage of healthcare infrastructures within the U.S. and around the globe, leadingto adramatically increasedutilization of telehealth services.Since the first reported case ofCOVID-19 in the U.S. on January 20, 2020, telemedicine has played a large role in reducingviraltransmission by preserving PPE and supporting crippled healthcare revenuestreams. The convenience of these serviceshas also reduced caregiver burden and travelcosts for patients. Prior to the COVID-19 pandemic, studies have consistentlydemonstrated a strong association between telehealth utilization and increased patient satisfaction. The impact of telemedicine on patient satisfaction during the currentpandemic has yet to be fully understood.
The goal of this study is to identify patient perspectives and satisfaction with the virtual appointments during the COVID-19 pandemic to help guide future implementation of telehealth services.
Abstract - Drerup
Included in
Reduced No-Show Rates and Sustained Patient Satisfactionof Telehealth During the COVID-19 Pandemic
TheCOVID-19 pandemic thrusted the relatively novel approach of telemedicine to thecenter stage of healthcare infrastructures within the U.S. and around the globe, leadingto adramatically increasedutilization of telehealth services.Since the first reported case ofCOVID-19 in the U.S. on January 20, 2020, telemedicine has played a large role in reducingviraltransmission by preserving PPE and supporting crippled healthcare revenuestreams. The convenience of these serviceshas also reduced caregiver burden and travelcosts for patients. Prior to the COVID-19 pandemic, studies have consistentlydemonstrated a strong association between telehealth utilization and increased patient satisfaction. The impact of telemedicine on patient satisfaction during the currentpandemic has yet to be fully understood.
The goal of this study is to identify patient perspectives and satisfaction with the virtual appointments during the COVID-19 pandemic to help guide future implementation of telehealth services.
