Representation Design

Document Type

Book Chapter

Publication Date

8-13-2021

Identifier/URL

40250936 (Pure); 85148175693 (QABO)

Abstract

This chapter first provides a quick overview of user interface design process, and then discusses how Cognitive Systems Engineers apply work analysis to explore the larger context of use. Next, it provides an example to illustrate some of the thinking involved in designing a representation to support cognitive work. The chapter uses current work to develop a representation for managing a flexible manufacturing system to illustrate the process of translating a work analysis into a graphical representation. It focuses on the application of the abstraction/aggregation hierarchies during the preliminary stages of the flexible manufacturing systems (FMS) work domain analysis. The chapter illustrates how the products of the modeling effort are being used to inform the design of an ecological interface to support FMS operators in performing supervisory control activities. Finally, the chapter considers some of the broader emotive dimensions that are the concern of the user experience designer.

DOI

10.1002/9781119636113.ch36

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