Publication Date

2025

Document Type

Thesis

Committee Members

David LaHuis, Ph.D. (Advisor); Ion Juvina, Ph.D. (Committee Member); Debra Steele-Johnson, Ph.D. (Committee Member)

Degree Name

Master of Science (MS)

Abstract

Burnout is a prevalent and critical condition experienced among human services employees. This study examined the roles of gender, parental status, and perceived organizational support (POS) as moderating factors in the relationship between stress and burnout in human services employees. A sample of full-time human services employees (N = 303) completed a survey containing assessments measuring burnout, stress, POS, and neuroticism. The results of this study indicated that POS significantly moderated the stressburnout relationship, such that greater reported levels of POS weakened the relationship between stress and burnout. However, neither gender nor parental status was found to significantly moderate the stress-burnout relationship. The findings of this study emphasize the importance of organizational support as a buffering factor and highlight the nuanced role of personal and contextual factors in the stress-burnout experience among human services employees.

Page Count

73

Department or Program

Department of Psychology

Year Degree Awarded

2025


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