The Ethics of Real Estate Agents: A Comparison of Realtor and Public Perceptions
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This paper reports the results of nationwide opinion surveys of the public and Realtors concerning real estate agent ethics. Among other things, the data indicates no significant difference between the two group's ratings of agent ethics. The public rating of agent ethics in this survey is higher than last reported by Gallup. Also reported are respondent characteristics that are significantly related to the opinions of both survey groups. For example, people who have used an agent hold a significantly higher opinion of agent ethics compared to those who have not, and they rate the agent they dealt with higher than agents in general.
Larsen, J. E.,
& Petrick, J. A.
(2007). The Ethics of Real Estate Agents: A Comparison of Realtor and Public Perceptions. Journal of Real Estate Practice and Education, 10 (1), 41-59.