Publication Date
2023
Document Type
Dissertation
Committee Members
David Bright, Ph.D. (Committee Co-Chair); Dan Noel, Ph.D. (Committee Co-Chair); Jinwahn Jo, Ph.D. (Committee Member); John McAlearney, Ph.D. (Committee Member)
Degree Name
Doctor of Education (EdD)
Abstract
This qualitative study focused on exploring the relationships between personal, emotional, and relational elements and the decision to speak up during critical safety moments. A phenomenological single site case study was employed using semi structured interviews to examine the healthcare professionals’ stories. The participants shared their lived experiences when making the choice to speak up or not, and the consequences – positive and negative, for themselves, their patients, and the organization. Results showed the decision to speak up is complex. There are many components that influence the decision to raise voice in the face of known risk. Personal elements, including sense of competence and psychological safety, relational elements including team trust, and emotional elements - especially fear, anger, and anticipatory regret, play a role. Findings include implications for leaders to implement modeling and principles of transformational leadership to proactively create a culture where raising voice is not only accepted but expected.
Page Count
221
Department or Program
Department of Leadership Studies in Education and Organizations
Year Degree Awarded
2023
Copyright
Copyright 2023, all rights reserved. My ETD will be available under the "Fair Use" terms of copyright law.
